Streamline customer verification and onboarding with our comprehensive digital solutions.
Our KYC and onboarding solutions help businesses verify customer identities, collect necessary documentation, and streamline the onboarding process while ensuring regulatory compliance.
With a nationwide network of field agents and advanced digital tools, we offer a hybrid approach that combines the efficiency of technology with the reliability of in-person verification.
Our comprehensive KYC and onboarding solutions include these powerful features
Comprehensive identity verification using multiple data points including government IDs, biometrics, and address proof to ensure accurate customer identification.
Efficient collection and verification of customer documents through our mobile app or field agents, with automatic validation and quality checks.
On-site verification by trained field agents across 500+ cities in India, with geo-tagged proof of visit and real-time reporting.
Built-in compliance with KYC/AML regulations, including RBI guidelines, PMLA requirements, and industry-specific compliance frameworks.
Comprehensive dashboard with real-time status updates, analytics, and reporting capabilities to monitor the entire onboarding process.
Seamless integration with your existing systems through our robust API, allowing for automated data exchange and workflow management.
Discover how our solutions can transform your customer onboarding experience
Reduce customer onboarding time by up to 70% with our streamlined verification processes and automated workflows.
Multi-layered verification approach significantly reduces fraud risk and ensures only legitimate customers are onboarded.
Save up to 40% on operational costs compared to maintaining an in-house verification team and infrastructure.
Stay compliant with evolving KYC regulations and industry standards with our regularly updated compliance frameworks.
Easily scale your verification processes during peak periods without adding fixed infrastructure or personnel costs.
Provide a smoother, more professional onboarding experience for your customers, improving satisfaction and conversion rates.
Enterprise-grade security measures ensure customer data is protected throughout the verification and storage process.
Outsource the complex verification process to experts, allowing your team to focus on core business activities and growth.
Our structured approach ensures a smooth integration of our KYC & onboarding solutions into your business
We begin by understanding your specific verification needs, compliance requirements, and business workflows to create a tailored solution.
Detailed assessment of your current onboarding process
Identification of compliance requirements specific to your industry
Documentation of verification criteria and acceptance parameters
We configure our platform to match your specific requirements, including customized workflows, verification parameters, and integration points.
Customization of verification workflows and user interfaces
API integration with your existing systems
Setup of reporting dashboards and notification systems
We conduct a controlled pilot to test the solution in a real-world environment, making necessary adjustments before full deployment.
Limited deployment with a subset of your customer base
Performance monitoring and quality assessment
Iterative refinement based on real-world feedback
After successful pilot testing, we roll out the solution across your entire customer base, with careful monitoring of performance metrics.
Complete integration with all relevant systems and processes
Training for your team on using the dashboard and reports
Establishment of operational protocols and escalation procedures
We provide continuous support, regular updates, and performance optimization to ensure your verification processes remain effective and compliant.
Regular performance reviews and optimization recommendations
Compliance updates to adapt to regulatory changes
Dedicated support team for issue resolution and assistance
Our KYC & onboarding solutions deliver measurable results for businesses across industries
Experience our seamless digital KYC & onboarding process in action
Watch our digital KYC process in action
Advanced OCR technology for accurate document data extraction
AI-powered facial matching with liveness detection
Real-time validation with multiple data points
Choose the plan that best fits your business needs and scale as you grow
For small businesses with basic KYC needs
Includes 250 verifications
ID verification (PAN, Aadhaar)
Address verification
Basic document collection
Digital verification portal
Field agent verification
API integration
Custom workflows
For growing businesses with comprehensive needs
Includes 750 verifications
All Standard features
Field agent verification
Enhanced document collection
Basic API integration
Dashboard & reporting
Email & phone support
Custom workflows
For large organizations with complex requirements
All Professional features
Custom verification workflows
Advanced API integration
Dedicated account manager
Priority verification processing
24/7 premium support
Custom SLA agreements
| Feature | Standard | Professional | Enterprise |
|---|---|---|---|
| ID Verification | |||
| Address Verification | |||
| Field Agent Verification | |||
| API Integration | Basic | Advanced | |
| Dashboard & Reporting | Basic | Advanced | Custom |
| Custom Workflows | |||
| Support | Email & Phone | 24/7 Premium | |
| Dedicated Account Manager |
Find answers to common questions about our KYC & onboarding solutions
Our field verification process involves trained agents visiting customer locations to verify their identity and address. Agents use our mobile app to capture geo-tagged photos, collect documents, and verify information in real-time. All visits are scheduled in advance, and customers receive notifications before the agent arrives.
We implement multiple layers of security, including end-to-end encryption for data transmission, secure cloud storage with regular backups, strict access controls, and comprehensive audit trails. Our platform is compliant with ISO 27001 standards and follows industry best practices for data protection. All field agents undergo background verification and sign confidentiality agreements.
Implementation timelines vary based on your specific requirements and the complexity of integration. Typically, our standard implementation takes 2-4 weeks, while more complex enterprise solutions may take 6-8 weeks. We offer expedited implementation options for businesses with urgent needs, which can reduce the timeline to as little as 1 week for basic configurations.
Our system can process a wide range of documents including government IDs (Aadhaar, PAN, Voter ID, Passport, Driving License), address proofs (utility bills, bank statements, rental agreements), income proofs (salary slips, tax returns), business documents (GST registration, business licenses), and industry-specific documents. We can also customize our system to handle specialized document types based on your requirements.
Yes, our solution offers robust API integration capabilities that allow seamless connection with your existing systems, including CRM platforms, banking software, ERP systems, and custom applications. We provide detailed API documentation, integration support, and can develop custom connectors for specific systems if needed. Our team works closely with your IT department to ensure smooth data flow between systems.
Our compliance team continuously monitors regulatory changes across industries and jurisdictions. We regularly update our verification processes and documentation requirements to align with the latest regulations. The platform includes configurable compliance rules that can be adjusted based on your specific industry requirements. We also provide quarterly compliance reports and updates to keep you informed about relevant regulatory changes.
Get in touch with our KYC & onboarding specialists to discuss your requirements
kyc@zekpe.com
Phone
+91-8839063538
Address
110 1ST FLOOR B-BLOCK
CORPORATE HOUSE 169 RNT MARG
INDORE - 452001
See our KYC & onboarding solutions in action with a personalized demo.